NINECOLLECTIVE SHIPPING POLICY

At NINECOLLECTIVE, every order is handled with care. Due to the exclusive nature of our drops, shipping times may vary.

ORDER PROCESSING & SHIPPING SCHEDULE

• Orders are shipped on weekends. Orders placed on Saturday or Sunday will ship the following weekend.
• Please allow 48-72 hours for tracking updates after receiving your shipping confirmation.
• Made-to-order and pre-order items require additional processing time. Check the product page for details.
• If your order includes pre-order or made-to-order items, your full order will ship together once all items are available.

PROCESSING TIME

• Orders are processed within 5-7 business days.
• During high-demand drops, processing may take up to 10 business days.
• A shipping confirmation with tracking will be emailed once your order ships.

SHIPPING & DELIVERY TIMES

• Standard Shipping: 5-10 business days after processing.
• Expedited Shipping: (If available) 2-5 business days after processing.
• Delivery times may vary due to location, carrier delays, or unforeseen circumstances.

ORDER TRACKING

• A tracking number will be sent via email once your order ships.
• If tracking does not update within 7 days, check your spam folder or email support@ninecollective.shop.

LOST, STOLEN, OR DELAYED PACKAGES

• NINECOLLECTIVE is not responsible for lost, stolen, or delayed packages once shipped.
• If marked delivered but not received, contact the shipping carrier directly.
• If lost in transit, email us at support@ninecollective.shop, and we’ll do our best to assist.

ORDER CHANGES & ADDRESS ERRORS

• Orders cannot be modified or canceled once placed.
• Customers are responsible for providing the correct shipping address.
• If you enter an incorrect address, email support@ninecollective.shop immediately. Changes are not guaranteed once processing begins.

FINAL NOTES

By ordering from NINECOLLECTIVE, you accept this shipping policy.

For any questions, contact support@ninecollective.shop - info@ninecollective.shop